Leadership in strata management is about people, strong client-focused leadership, education and professionalism. Our definition of “influencer” is leadership by customer advocacy and outstanding service. As an industry, they clearly agree by recognising Jessica’s incredible service as the New South Wales 2020 Strata Manager of the Year and Australasia Strata Manager of the Year in 2021. Jessica is a role model for outstanding customer service, education and consumer confidence.
